Refund policy

At Blendora, we want you to love your purchase. Please read our return and refund policy carefully before placing your order.

Order Changes & Cancellations

If you need to cancel your order, update your shipping address, or modify your order, please contact us by email within 2 hours of placing your order.

After this period, your order may already be in processing, and we may no longer be able to make changes or cancel it.

Damaged or Defective Products

If your item arrives damaged, defective, or does not function properly, please contact us within 14 days of delivery.

To process your request, please provide:
- Your order number
- A clear video showing the issue
- Clear photos of the product and the packaging

After reviewing the evidence, we will determine the most appropriate solution based on the nature of the issue. Depending on the circumstances, this may include a replacement or a refund.

Non-Refundable Situations

We do not offer refunds or returns for:
- Change of mind
- Personal preference
- Normal wear and tear
- Damage caused by misuse, accidents, or improper use